Have installed Tapped.out app on my phone, site not acknowledging it

TappedOut forum

Posted on March 9, 2016, 9:42 p.m. by Argy

This site keeps saying that I still need to install the Tapped.out app on my phone, even though I have done so.

I've even followed the little arrow that asks me to do so, to the app, then done a deck cycle from the app, but the thing telling me to install the app refuses to go away on my Profile.

Unsure what I need to do to get it to go away.

yeaGO says... #2

have you logged in recently on the app? when did it start?

March 9, 2016 11:58 p.m.

Argy says... #3

It's always been this way ever since I installed the app, which was about a month ago.

I just logged out of, and back into, the app on my phone a moment ago, did a deck cycle in the app, and refreshed Tapped.out in my browser.

It's still saying that I need to download the app.

March 10, 2016 12:50 a.m.

alulien says... #4

Same here - cycled this evening and I notice this on my profile as well. Also: the app gives an extra deck cycle, not sure if intentional or...

March 10, 2016 1:33 a.m.

yeaGO says... #5

can you two (and anyone else having a problem) install this beta version of the app and try again? if it crashes, please type a report of what you were doing at the time. that will help me figure out your problem. thank you.

March 10, 2016 1:14 p.m.

yeaGO says... #6

you may have to uninstall the version you have first before doing the above.

March 10, 2016 2:49 p.m.

alulien says... #7

Happy to test - have a beta for iOS?

March 10, 2016 3 p.m.

yeaGO says... #8

ah sorry, no this is just android i am talking about

wait are you both ios?

March 10, 2016 4:01 p.m.

alulien says... #9

Sorry for not being clear in my first post but yes, I'm on iOS.

March 10, 2016 4:04 p.m.

yeaGO says... #10

can you uninstall and reinstall?

March 10, 2016 4:04 p.m.

alulien says... #11

Yea that did the trick.

March 10, 2016 9:41 p.m.

Argy says... #12

I'm on iOS.

I uninstalled and reinstalled twice, deck cycled, refreshed my browser once, shut down safari once, but neither of those things worked.

March 11, 2016 12:22 a.m.

This discussion has been closed