White Rectangle Displayed Over Hand When Playtesting

TappedOut forum

Posted on Oct. 24, 2021, 3:59 p.m. by dmage105

Hi,

When I playtest a deck there is a white rectangle displayed that stretches from my deck and above most of my hand. I can't interact with the deck or the cards that are covered.

I think it has something to do with the ads as it is the same size as the banner ad at the bottom of the screen. Has anyone seen/resolved this issue?

Balaam__ says... #2

Are you on pc or mobile? I use my phone and occasionally come across oddities like the one you’re describing. Closing/opening the website tends to fix it for me.

October 24, 2021 4:22 p.m.

dmage105 says... #3

On PC. I haven't tried closing the web browser but that'd be fairly inconvenient

October 24, 2021 5:27 p.m.

Femme_Fatale says... #4

What browser, OS, any adblockers, other browser addons..? I have never come across this myself and I use the playtester quite a lot.

October 25, 2021 6:26 p.m.

dmage105 says... #5

Chrome on Windows 10, no add-ons

October 25, 2021 7:01 p.m.

Femme_Fatale says... #6

That would be the ads. There should be a little clickable circle with an X in it to the top right corner of that ad space so you can close it.

October 27, 2021 9:21 p.m.

dmage105 says... #7

There is no x displayed. This is a separate box than the ad displayed at the bottom. I can close those but not the white box. I'll double check again to make sure there is no x hiding somewhere but I haven't seen one

October 28, 2021 10:09 a.m.

Femme_Fatale says... #8

Can't replicate this issue with or without adblocker on. Can you perhaps take a screenshot and/or inspect the element of the white box to see what exactly it is?

Though on the offchance are you signing in with your google account? If so check your google account's ad preferences and settings. Something there might be messing with this.

November 1, 2021 4:28 p.m.

Femme_Fatale says... #9

dmage105: Still happening for you?

November 16, 2021 6:28 p.m.

dmage105 says... #10

Hi Femme_Fatale,

I haven't opened tappedout on that laptop in a while. I will try again today.

I will also check my Google account settings. I don't think I have an ad-blocker but I'll check that too

November 18, 2021 2:39 p.m.

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